LVE YOUR BED GUARANTEE
At Sleep City, we want you to love your new mattress which is why we created our Love Your Bed Program. Sleep on your new bed for 100 nights, and if you do not love the improvement in your sleep we will offer a one-time comfort exchange for a mattress of equal or greater value. If a mattress of lesser value is selected, a store credit will be issued. In-store credits must be used within one year of the comfort exchange date. All we ask is that you sleep on your new mattress for at least 30 days before making a decision. Your new mattress will require a break-in period to allow your body to adjust to the support system and pressure-relieving foams.
In addition to our Love Your Bed Program we also offer a 100-Night Low Price Guarantee. We know how important sleep is so we don’t want you to have to wait for the next big mattress sale. If you see a mattress for less within 100 Nights of purchase we will refund you the difference no questions asked.
- Exchanges for internet sales depend on location and are subject to applicable shipping fees.
- Inquire with the web sales department.
- Cost subject to current shipping rates.
- Customers must sleep on their new mattress for at least 30 days before an exchange can be processed.
- One comfort exchange offered per purchase.
- All factory tags and labels must be kept intact for exchanges.
- Mattress must remain free of bodily fluids, stains, rips, tears and noxious odors such as cigarette smoke.
- To protect your bed and your 100 Night Love Your Bed Guarantee, we recommend purchasing our mattress protector that is guaranteed to protect against staining for 10 years.
- Mattress must be supported by a matching or factory approved foundation and frame.
- An exchange fee will be assessed to all comfort exchanges. This fee includes delivery or pick up services, handling, and repackaging.
- Exclusions include pillows, sheets, mattress protectors and all clearance products; such as floor models, discontinued, damaged or closeout items. These items are sold “as is”.
- Adjustable bases are non-returnable.
LW PRICE GUARANTEE
Love your Bed and Love your Price with our 100-Night Low Price Guarantee. Your purchase at Sleep City is price protected for 100 nights from the date of purchase. If you find a mattress set with identical specifications advertised for less than your Sleep City purchase price, we will credit your account or mail a refund for 110% of the price difference to you within two weeks.
That’s right! We stand by our everyday low price and strive to get our customers sleeping better for less. Don’t hold off on a better night’s sleep hoping for a better price. We will honor any advertised price within 100-Nights of purchase so you can rest easy knowing you will get the absolute best available price. Buying a mattress online can be intimidating but at Sleep City our goal is to take the stress out of buying a mattress.
- Price comparisons for products sold on Internet auction sites (i.e. eBay, Craigslist) are excluded.
- Low Price Guarantee does not apply to “as is”, clearance, floor models, vendor rollbacks/rebates, special purchase, promotional items, doorbusters or discontinued merchandise.
Enjoy free white glove delivery, set-up, and removal anywhere in the continental 48!
Love Your Bed Guarantee
Sleep on your bed for 100 nights with a one-time comfort exchange!
Low Price Guarantee
Your purchase is price protected for 100-nights from the date of purchase!
No Sales Tax
No Sales Tax in select areas!