100 Night – Love Your Bed Guarantee™ - *IN STORE ORDERS ONLY
100 Night – Low Price Guarantee™ – On all orders - Good up to 100 Days after purchase!
Love Your Bed Guarantee™
At Sleep City, we want you to love your new mattress. Sleep on your new bed for 100 nights, and if you do not love the improvement in your sleep we will offer a one-time comfort exchange for a mattress of equal or greater value. If a mattress of lesser value is selected, a store credit will be issued. In-store credits must be used within one year of comfort exchange date. All we ask is that you sleep on your new mattress for at least 30 days before making a decision. Your new mattress will require a break-in period to allow your body to adjust to the support system and pressure-relieving foams.
- Customer must sleep on their new mattress for at least 30 days before an exchange can be processed
- One comfort exchange offered per purchase. In Store Purchases Only.
- Sleep City highly recommends that you take advantage of our Red Carpet Delivery Service to deliver your new mattress and pick up the exchange. This will ensure that your exchanged mattress remains in a sanitary and stain-free condition, which is required for return.
- All factory tags and labels must be kept intact for exchanges.
- Mattress must remain free of bodily fluids, stains, rips, tears and noxious odors such as cigarette smoke. To protect your bed and your 100 Night Love Your Bed Guarantee, we recommend purchasing our mattress protector that is guaranteed to protect against staining for 10 years.
- Mattress must be supported by a matching or factory approved foundation and frame.
- An exchange fee of $99 will be assessed to all comfort exchanges. This fee includes delivery or pick up services, handling and repackaging.
- Exclusions include pillows, sheets, mattress protectors and all clearance products; such as floor models, discontinued, damaged or closeout items. These items are sold “as is”.
- Adjustable bases are non-returnable.
100 NIGHT REST ASSURED
Low Price Guarantee™
Your purchase at Sleep City is price protected for 100 nights from the date of purchase. If you find a mattress set with identical specifications advertised for less than your Sleep City purchase price, we will credit your account or mail a refund for 110% of the price difference to you within two weeks.
- Price comparisons for products sold on Internet auction sites (i.e. eBay, Craigslist) are excluded.
- Low Price Guarantee does not apply to “as is”, clearance, floor models, vendor rollbacks/rebates, special purchase, promotional items, door busters or discontinued merchandise.
- Free shipping on all pillows, sheets and bedding. Your bedding order will be sent to you via FedEx or UPS ground.
- No Sales Tax on all orders.